Factors affecting the customer satisfaction in public organizations : a case study of the Kenya Power and Lighting Company (KPLC)
| dc.contributor.author | Muli, John Mwangagi | |
| dc.date.accessioned | 2019-06-20T09:19:03Z | |
| dc.date.available | 2019-06-20T09:19:03Z | |
| dc.date.issued | 2012-01 | |
| dc.identifier.uri | http://ir.mksu.ac.ke/handle/123456780/4541 | |
| dc.language.iso | en_US | en_US |
| dc.title | Factors affecting the customer satisfaction in public organizations : a case study of the Kenya Power and Lighting Company (KPLC) | en_US |
| dc.type | Thesis | en_US |