Browsing MKSU Scholarly Articles by Author "Smith, Janet Gretchen"
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The role of knowledge management in enhancing government service-delivery in Kenya
Ondari, Ezra Okemwa; Smith, Janet Gretchen (Stellenbosch University, 2009)This article explores the role that knowledge management (KM) can play to support governance, performance effectiveness, and service delivery in government agencies in Kenya. It further addresses the challenges and problems ...