Browsing Conferences / Workshops / Seminars by Author "Kabiru, Hammanjoda"
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SERVICE QUALITY DELIVERY AND CUSTOMERS’ SATISFACTION IN NIGERIA BANKING INDUSTRY
Kabiru, Hammanjoda (Machakos University, 2019-04)The paper assesses the service quality delivery and Customer’s satisfaction in some selected Banks in Nigeria. Primary data is used where (600) respondents were selected through convenient Sampling. The study uses gap ...