Browsing School of Environment and Natural Resources by Subject "Financial Turnover"

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AN ANALYSIS OF HOTEL RATING AND ITS IMPLICATION ON FINANCIAL TURNOVER OF RATED HOTELS IN KENYA

KIPLAGAT, WILSON KIBET; MAKINDI, STANLEY; OBWOYERE, GILBERT OBATI (International Journal of Environment, Ecology, 2014)

Hotel service quality has long been a concern for scholars and practitioners. Previous researches indicate that the service quality of hotels in Kenya is yet to match international standards. It has been argued that one ...