Browsing Projects, Theses and Dissertations by Author "Moraa, Carol Mitaki"
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Factors Affecting Implementation of ISO 9001:2008 Quality Management System in Hospitals: The Case of the Mater Hospital, Nairobi
Moraa, Carol Mitaki (2011-06)The aim of this study was to establish the factors affecting implementation of the ISO 9001:2008 quality management system (QMS) in hospitals, with a focus on The Mater Hospital. To establish the factors, the study aimed ...