Purpose: The study sought to determine the influence of customer relationship management on performance of manufacturing firms in Kenya. Methodology: This study employed descriptive research design. The targeted population ...

The purpose of this paper is to assess the influence of logistics information systems management on the performance of food and beverage manufacturing firms in Kenya. Manufacturing companies in Kenya have been experiencing ...

Purpose: The purpose of this study was to establish the relationship between supplier relationship management and implementation level of public procurement regulatory framework in the devolved governments in Kenya. Methodology: ...

MSEs are an important segment of our economy. They contribute about 70% to Kenya’s GDP and over 80% of employment. Promotion of MSEs in the informal sector is viewed as a viable approach to development. However, reports ...